Terms of service
Welcome to House of Abhisha. These Terms & Conditions govern your access to and use of our website, products and services.
By accessing our website, browsing our products or placing an order with us, you acknowledge that you have read, understood and agreed to these Terms & Conditions.
Please read these terms carefully before using our website or placing an order.
1. About House of Abhisha
House of Abhisha is a home furnishing and lifestyle brand offering handcrafted products, including but not limited to bedsheets, quilts, dohars, curtains, table linen, towels, bathrobes, tote bags, pouches and other home and lifestyle accessories.
Many of our products are handmade and may be customised or made to order. Accordingly, slight variations in colour, print placement, texture, weave and finish may occur. Such variations are an inherent characteristic of handcrafted products and should not be considered defects.
2. Website Use
You may use this website for lawful personal and legitimate commercial purposes in accordance with these Terms & Conditions.
You agree not to:
- Use the website for any unlawful purpose.
- Attempt to gain unauthorised access to the website, its servers or systems.
- Copy, reproduce, modify or distribute website content without our prior written permission.
- Use automated systems, bots, crawlers or data-mining tools to extract information from the website.
- Interfere with the operation or security of the website.
- Misrepresent your identity or provide false information.
- Use our website or content in a manner that infringes the rights of House of Abhisha or any third party.
We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms & Conditions have been violated.
3. Product Information
We make every effort to ensure that product descriptions, images, colours, measurements and other information displayed on the website are accurate.
However, as our products are handcrafted and photographed under different lighting conditions, actual colours may vary slightly from what appears on your screen.
Hand block printing is a manual process, and variations in print placement, colour intensity, alignment and texture are natural characteristics of the craft.
Such variations do not constitute manufacturing defects.
We reserve the right to correct errors, inaccuracies or omissions in product information at any time.
4. Product Availability
All products displayed on the website are subject to availability.
If an ordered product becomes unavailable after your order has been placed, we will contact you and may offer an alternative product, store credit or refund, as applicable.
5. Prices
All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.
Prices are subject to change without prior notice.
The price applicable to your order will be the price displayed on the website at the time the order is successfully placed.
Any applicable shipping charges, taxes or other additional charges will be displayed or communicated as applicable.
In the event of an obvious pricing or technical error, House of Abhisha reserves the right to cancel the affected order and refund any amount already paid.
6. Orders
When you place an order through our website, you are making an offer to purchase the selected products.
An order is considered confirmed only after successful payment and confirmation from House of Abhisha.
We reserve the right to refuse or cancel an order in circumstances including, but not limited to:
- Product unavailability.
- Incorrect product or pricing information.
- Suspected fraudulent activity.
- Payment failure.
- Incorrect or incomplete customer information.
- Circumstances beyond our reasonable control.
If an order is cancelled by us after payment has been received, the applicable amount will be refunded through the relevant payment method or as otherwise communicated by us.
7. Payments
Payments may be made through the payment methods and payment gateways made available on our website.
By submitting payment information, you confirm that you are authorised to use the selected payment method.
All transactions are subject to successful payment confirmation.
House of Abhisha does not directly store complete debit card, credit card or CVV information on its servers. Payment information may be processed by third-party payment service providers in accordance with their applicable terms and privacy policies.
If you experience a problem with an order or payment, please contact us at:
8. Cancellation
Once an order has been confirmed, cancellation may not always be possible.
Orders that have already been processed, customised, manufactured or dispatched cannot ordinarily be cancelled.
For customised, personalised and bulk orders, cancellation terms may vary depending on the stage of production.
If you wish to request cancellation, please contact us as soon as possible after placing your order.
Any cancellation or refund will be subject to our Return & Refund Policy and applicable law.
9. Shipping & Delivery
Shipping and delivery are governed by our Shipping Policy, which forms part of these Terms & Conditions.
We make reasonable efforts to deliver orders within the estimated timelines communicated on our website.
However, delivery dates may be affected by courier delays, weather conditions, public holidays, customs clearance, natural events and other circumstances beyond our control.
For international orders, customs duties, import taxes, VAT and other charges imposed by the destination country are the responsibility of the customer unless specifically stated otherwise.
10. Returns, Exchanges & Refunds
Returns, exchanges and refunds are governed by our Return & Refund Policy.
Due to the handcrafted and customised nature of many of our products, returns and exchanges are limited to the circumstances specified in that policy.
Customers are advised to carefully review the Return & Refund Policy before placing an order.
11. Customised & Made-to-Order Products
Certain products may be customised according to customer requirements, including but not limited to:
- Specific sizes or measurements
- Fitted bedsheets
- Personalised names or monograms
- Custom prints or colours
- Customised cushion covers
- Customised duvet covers
- Special accessory orders
- Bulk and corporate gifting orders
Once production has commenced, customised or made-to-order products cannot ordinarily be cancelled, returned or exchanged except where the product is defective, damaged or incorrectly made/shipped, subject to our Return & Refund Policy.
12. Intellectual Property Rights
All content appearing on the House of Abhisha website, including but not limited to:
- Brand name and logo
- Text and written content
- Product descriptions
- Product photographs
- Graphics and illustrations
- Website design and layout
- Videos
- Marketing materials
- Product names
- Original creative content
is owned by or licensed to House of Abhisha and is protected under applicable intellectual property laws.
You may not reproduce, copy, modify, distribute, publish, sell, commercially exploit or otherwise use our content without prior written permission.
13. Brand Name & Trademarks
House of Abhisha and associated logos, brand elements, product names, taglines and other identifying marks are the property of House of Abhisha or are used with appropriate rights.
Unauthorised use of our trademarks, logos, brand identity or other proprietary material is prohibited.
14. Website Content & Third-Party Links
Our website may contain links to third-party websites or services.
These links are provided for convenience and do not necessarily constitute an endorsement by House of Abhisha.
We are not responsible for the content, availability, privacy practices or security of third-party websites.
15. Reviews, Feedback & User-Generated Content
Customers may have the opportunity to submit reviews, feedback, photographs, comments or other content.
By submitting such content, you confirm that:
- The content is truthful and does not knowingly contain false or misleading information.
- You own the rights to the content or have permission to submit it.
- The content does not violate any law or third-party rights.
- The content does not contain defamatory, abusive, obscene, fraudulent or otherwise unlawful material.
By voluntarily submitting reviews, photographs or other content to House of Abhisha, you grant us permission to use, reproduce, display and publish such content for legitimate business, marketing and promotional purposes, subject to applicable law.
We reserve the right to remove content that we consider inappropriate, unlawful, misleading or inconsistent with these Terms & Conditions.
16. User Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activities conducted through your account.
You agree to provide accurate and current information and to notify us if you believe your account has been accessed without authorisation.
House of Abhisha will not be responsible for losses arising from your failure to protect your account credentials.
17. Privacy
Your use of the website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.
By using our website, you acknowledge and agree to the practices described in our Privacy Policy.
18. Disclaimer
The website and its content are provided on an "as is" and "as available" basis, subject to applicable law.
While we make reasonable efforts to maintain accurate information and reliable website functionality, we do not guarantee that:
- The website will always be available or uninterrupted.
- The website will be completely free from errors.
- All information will always be current or error-free.
- The website or its servers will always be free from viruses or other harmful components.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections available to consumers under applicable law.
19. Limitation of Liability
To the maximum extent permitted by applicable law, House of Abhisha shall not be liable for indirect, incidental, special or consequential losses arising from the use of the website or products, except where such liability cannot legally be excluded.
Our liability in relation to any product purchased through the website shall, to the extent permitted by law, be limited to the amount paid for the relevant product or order.
This provision does not affect any statutory consumer rights that cannot legally be excluded or limited.
20. Force Majeure
House of Abhisha shall not be held responsible for any delay or failure to perform its obligations where such delay or failure results from circumstances beyond our reasonable control.
Such circumstances may include natural disasters, floods, fires, pandemics, strikes, government restrictions, war, civil disturbances, transportation disruptions, courier delays, technical failures or other unforeseen events.
21. Modification of Terms
House of Abhisha reserves the right to modify, update or amend these Terms & Conditions at any time.
Changes will become effective once published on the website.
Your continued use of the website after changes have been published constitutes acceptance of the revised Terms & Conditions.
22. Severability
If any provision of these Terms & Conditions is found to be invalid, unlawful or unenforceable, that provision shall be interpreted or modified to the extent necessary to make it enforceable, where legally permissible.
The remaining provisions shall continue to remain in full force and effect.
23. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable consumer protection laws and jurisdictional requirements, disputes arising from or relating to these Terms & Conditions or your use of the website shall be subject to the jurisdiction of the competent courts in Pune, Maharashtra, India.
24. Contact Us
For any questions regarding these Terms & Conditions, orders, payments or our website, please contact:
House of Abhisha
Email: Houseofabhisha12@gmail.com
Website: www.houseofabhisha.com
Last Updated: 22/08/2026